Exhibitor/Sponsor Resources

Exhibits: Oct 9-10 | Education: Oct 8-10 | Javits Center

Answers to Frequently Asked Questions

Questions about booth selection, registration, show, housing/travel, resources, and more? Find answers below.

If you shipped your freight advance-to-warehouse by the deadline date, it will be delivered to your booth by 8 a.m. on your target move-in date.

This show includes a marshalling yard. If you are shipping to show site, make sure to note for your carrier that all carriers must check into the Marshalling Yard before arriving to the show site address and provide this address to your carrier when shipping to show site.

Please ensure your driver has the following information to expedite unloading and delivery to your booth: Show Name, Exhibitor Name, Booth #. The marshalling yard hours are:

Monday, October 07, 2024         6:00 AM – 2:30 PM
Tuesday, October 08, 2024         6:00 AM – 4:30 PM
Wednesday, October 09, 2024    7:00 AM – 2:30 PM

If your booth is not set by 5 p.m. on Wednesday, October 8, Show Management reserves the right to rent or use empty space in a way that will complement the overall appearance of the Show and shall not be obligated to refund the space rental fee. Exhibitors may lose their right to exhibit if they do not adhere to the above schedule.

Exhibitor move-out starts at 5 PM. All exhibitor materials must be removed from the exhibit facility by October 10, 2024 – 9:00 PM.

Dismantling may not begin before 5 PM on Thursday, October 10. Examples of prohibited activities include: Dismantling or packing of display, product, or samples; contractor labor in booth; leaving the booth unmanned; and boxes or shipping containers visible in booth. Please ensure all staff associated with your booth understand this policy.

All truss and motors must be down and all carriers must check in by 9 PM on Thursday, October 10.

To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline, please have all carriers check-in by October 10, 2024 – 7:00 PM. In the event your selected carrier fails to show on final move-out day, Freeman reserves the right to re-route your freight onto another carrier.

Full show lights will be turned on one hour prior to Hall open and off right at Hall close. 24-hour power is on during move-in only. Starting Wednesday, October 9, power will be turned on 30 minutes prior to Hall open and turned off 30 minutes after Hall close. You can order 24-hour power at an Exhibitor Service Desk.

Cultivated is the exclusive provider of food and beverage at the Javits Center. Outside food and beverage is prohibited.

For the safety and health of our employees, customers and vendors, Freeman has instituted a corporate policy stating no personnel shall walk or work beneath elevated work platforms or loads suspended from cranes during installation, dismantle, or material movement without appropriate head protection such as a Type 1 Hard Hat or equivalent Safety Helmet. Appropriate signage will be displayed on the show floor indicating Hard Hat Areas and trained personnel will monitor overhead work to ensure a safe work area is maintained.

Members of the media will be present at this event. Your booth and the information you showcase is for public record and may be used in articles they write, including audio or video recording.

We highly recommend you provide locks for all electronics and expensive booth items. Security guards will be stationed at the exhibit hall entrances and selected docks, during non-show hours, beginning with move-in. All reasonable precautions will be taken to protect your equipment and displays during installation, show hours, and dismantling. Show Management, the General Service Contractor and the Facility are not responsible for the safety of property from theft, damage by fire, accident, or other causes. All property of the exhibitor is understood to be under exhibitor control in transit to, from, and/or within the exhibit hall. If you wish to arrange for security within your booth, you can do so at the Security Office in C206 or W240 or call 702 544 5478. Please note, onsite availability is limited.

Above and beyond our standard security procedures – which include multiple interior badge check points, random bag searches, and exterior perimeter security posts -we are increasing security and law enforcement personnel around the exterior perimeter of the Convention Center. Participants should expect to see an increased uniformed tactical Police Officer and K9 Detection Team presence, as well as, an increase in the number of random bag searches.

Exhibitors are encouraged to proactively participate and support our commitment by following these best practices suggestions.

  • Turn off lights and electric equipment when not in use.
  • Participate in recycling cardboard, freight boxes, and plastic wrappings during set-up and teardown.
  • Minimize paper handouts and use double-sided printing.
  • Avoid printing dates on materials so you can reuse them.
  • Minimize packaging materials.

WE’RE HERE TO HELP

Contact us if you have further questions or need assistance.